Automation tested on our own companies first
Before we build an automation for a client, we run it in a business we own. These are two of the companies we run with agents, what runs on its own in each, and where to read the full story.
Two of our companies, run with agents
In every case, agents prepare the work and a person approves what reaches a customer.
Viatsy
Travel · Small-group tours to Asia
Viatsy runs small-group trips to Japan, China, Korea, Taiwan and Hong Kong. Every trip means inquiries on several channels, a tailored proposal and many supplier bookings.
Your tools
An inquiry arrives by email or WhatsApp
Agent
The agent drafts the reply and the proposal
A person
A person reviews and sends them
From inquiry to proposal Viatsy case study →What runs on its own
What runs on its own
- A drafted first reply to every inquiry, which a person reviews and sends
- Proposals drafted from the client's brief and the trip catalogue
- Supplier confirmations read into the booking, and the client's travel pack assembled from them
- Payment requests and reminders sent on schedule
Taplany
SaaS · Software for travel agencies
Taplany is the platform we built from Viatsy's automations so other travel agencies can use them: website, inquiries, proposals, bookings, payments and WhatsApp in one place.
What runs on its own
What runs on its own
- Replies to inquiries drafted in the agency's tone, for a person to approve
- Itineraries and supplier confirmations pasted as text turned into structured bookings
- WhatsApp, email and payment links in the same timeline as each booking
- Website content drafted and fact-checked before it is published
Start with the diagnostic
Tell us what your team does by hand and we will reply personally.